We enjoyed working with the design consultant, Mechele. She had lots of ideas which would work for out bathroom remodel and she made it fit within our budget. Company has a big selection of materials to choose from and we were able to narrow them down to suit our taste. We were hesitant to begin this project although it has been our minds for years. But seeing as the first project of just doing the floors in our other bathroom was such a success we are hopeful this next bigger one will run as smoothly.
Evelyn & David Lam
Floor Coverings International was professional from beginning to end. Each and every person on my new floor journey was friendly and really cared about providing the best service and materials to complete my flooring project. This company is top-notch. Thanks! L.W. --Walnut Creek
Waste alot of tiles and put wall tiles on top of the shower curves
Customer service was great. I appreciated the time that was spent explaining the whole process.
Quality, professionalism and completing on schedule.
Pamela & Dennis Ranahan
From the first phone call to the final nail, I experienced professional attitude and performance. The job was a small one, but the sales person and the installers preformed as though it was the most important job of their career. I am very pleased with the end results.
very friendly, efficient, and fair.
I never received a final estimate on paper until the end. I would have liked to see an item by item account of the charges, which I never did.
Constance Chevalier & Dianne Curtain
We are thrilled with the product and the service was top notch. The installation crew was courteous and very professional. 9 out of 10 only because the price was good but not great.
Gary & Joan Schoenfeld
Tony from the Concord, CA store requested some sample tile for me. It took almost 2 weeks for the samples to arrive just to find out it was the wrong sample. He requested another sample but the sample never arrived. I called and texted Tony a few times, but he was not very responsive. After calling your store almost in tears, Bryan helped me same day. He placed my order on the spot after confirming tile was in stock. When I went to pick up the tile, which should have been 2 1/2 boxes, only 1 box arrived. Bryan placed the correct order for 18 sheets but your warehouse messed up and sent tile for 18 sq feet. You were the only company that sells the tile I wanted so I had not choice but to put up with your incompetence. As of today, I am waiting for the additional 1 1/2 boxes of tile to arrive. My project was put in jeopardy because demolish already started. YOu can make it right by giving a partial credit for the tile I already paid for. Patricia Neves