Welcome to Floor Coverings International Concord! We are the premier flooring company serving the greater Concord, CA area. We provide high quality design and installation services and carry the latest flooring products, including hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free in-home estimate and consultation today!
Floor Coverings International of Concord, CA, recently earned the prestigious Diamond Certified award. This award is presented only to hardwood flooring contractors and other local service companies that rate “highest in quality” in a detailed customer satisfaction study of their customers served during the previous four-year period. Each qualifying company must also pass a license, insurance, complaint status, legal and credit rating. As a Diamond Certified company, Floor Coverings International is proud to be recognized for exceptional customer satisfaction and professionalism.
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Great variety of products, courteous and knowledgeable staff
Very responsive to our needs. Informative presentation. Efficient and competent work crew. Very pleased with the way the floor compliments our rooms and furniture. Bill and Brenda Cooke
William & Brenda Cooke
Tony Cicala, the marketing person for Floor Coverings International Conrad was a pleasure to work with before, during and after the project. He was accessible and always willing to answer questions. i am pleased with my kitchen floor.
From start to finish, Floor Coverings International was amazing to work with. Bryan was so patient showing us the different samples and working with the many different scenarios we suggested in order to stay within our budget. I loved how he could provide the total cost on the spot after taking measurements and then could make a change (flooring type, etc) and you could instantly see how that impacted the total cost. Then onto the install - the team was so great to work with. Super respectful of our home, taking care to clean up and put everything back the way it was. I had complete trust in the workers! They did an incredible job and I think I told them 100 times how grateful I was that we chose to have the floors professionally installed. We love our new floors and highly recommend Floor Coverings International.
Mary & Dave Salazar
Bryan was a lot of help.
very friendly and honest, and they go above and beyond.
Really appreciated Reggie's willingness to meet with us in the evenings and on weekends in order to select materials as the showroom hours would require us to take time off work. The whole process was so professional from start to finish, the work product was great, and the extra help that Reggie extended to us at the end with helping get some furniture protectors under a piece of heavy furniture was so appreciated. There were also no problems with getting a piece of wood replaced that I thought was damaged after the floor has been installed. I really appreciate your company living up to its promise to take care of everything to the customer's satisfaction. Now I have beautiful floors to enjoy for years to come! Thanks Floor Coverings International!
Very easy to deal with, giving me options for pickup.
Excellent customer service!! Excellent installation and quality of carpeting in three bedrooms!! Excellent refurbishing of wood floors in two rooms!! Excellent follow up after completion of project to insure that we were satisfied with everything!! They didn't take the final payment until everything was completed to our satisfaction!! All of the people that work there our very customer oriented. That includes the office staff, the sales team and the installation team. They seem like a family!! WE HIGHLY RECOMMEND THE COMPANY!!
Ron and Carol Macaluso
Mike & Margaret Orlando
Floor coverings satisfied our needs. The warranty is excellent. The services were professional. The installers were hard working. Complaints were addressed promptly.
Eduardo & Jane Ayalin
Nice product good people.
Max and his staff were very professional. If a problem came up with the installation, he would inform of going in a different direction. I would highly recommend this company.
Really nice job, affordable, done quickly
My new floor is gorgeous. The employees--sales representative, installers. and phone contact--were unfailingly polite and friendly. I particularly appreciated your practice of bringing samples to my home rather than my having to shop for them.
These guys are so Knowledgeable with all types of floor Coverings
On time, did what was planned and cleaned up the site
Products are good and service was great. Thanks
The company did an excellent job of working to meet our needs and get us installed when we needed it. Fantastic service and one of the best installation interactions we've had to date.
Games of Antioch - Gene Griffith
The people we have worked with have been outstanding in knowledge, capability, and doing the job right..
Sally & David Morris
I was very pleased with the work, the workers, and the finished product! Good job!
they were very friendly and helpful. The job was done professionally and to what I wanted. They offered to put in my sink which needed to be put together, and when it took more time, they took the time. Next summer I want to do my upstairs bathroom and I will be calling them.
The service throughout the project was exemplary! Bryan Keding’s assistance was invaluable. He brought his mobile van to our house so we would have access to many different floor samples. His ideas and suggestions were very beneficial and helped me immensely in choosing which flooring to use. After the job was completed he followed up by coming back for a final walk-through to verify that I was satisfied with the job that been done. There was one small correction that needed to be made, and he promptly had workers return to fix it. Everyone who has seen it comments on how fantastic it looks, how well the color and pattern of the flooring goes with the rest of the room and what a fabulous job was done installing it. I would definitely recommend Floor Coverings Int’l in Concord for any job, regardless of how large or small the project may be.
Great customer service, talented installers, very professional
Meghan & Matt Willman
There is a extensive supply of various products, the staff is always ready to accommodate the clients needs and willing to work with them.
Maria & Roberto Viscogliosi
We like the tile that we bought. It is perfect for our front porch. Bryan Keding was very helpful in our selection of the tile. He was very responsive and helpful for our needs. Yes, we would highly recommend Floor Coverings International Concord to others needing tile.
Nolan & Margaret Brewton
The people are great, the job was great also.
The sale rep is who sold me on using Floor Coverings International his presentation was great. The person who install my hardwood floors was friendly and helpful. The crew also did a good job cleaning up when they finished the job.
Everything from the initial sales appointment to the final walk through. Everyone was very professional, courteous and they completed the work on the time frame I needed. The hardwood floor repairs matched perfectly.
We love FCI. Excellent work and the best customer service!
Cathy & Patrick Nagel
Excellent results, reasonable prices, knowledgeable and intelligent representatives, high-quality installers.
Debbie & Martin Rokeach
OUTSTANDING SERVICE-- Initially I found 7" wide flooring at the distributors showroom and had to purchase it through a vendor. I chose Floor Covering International because they are a local company and they had very good reviews. I contacted them and had one of their sales representative contact the distributor. They ordered what was supposed to be 7" white oak, select & better, rift & quartered. When it arrived it l discovered it wasn't what it was described as in the company computer, it was a lesser quality grade, not S&B. I contacted the distributor and was told to contact Reggie or Brian at the retailer as they would be instrumental in resolving his matter. I called and Reggie answered.When I informed him of what had happened. He immediately called the distributor and scheduled a meeting at my home the next morning with the distributors representative to inspect the flooring. Once they saw the material wasn't what I ordered they made arrangements to pick it all up 2 days later. I received a full refund form Reggie for the flooring, over $13,000.00. Reggie then worked with me to find a suitable replacement, a 5"white oak S&B, rift & quartered. Reggie ordered the flooring and it was deliver 3-days later. I can't express enough how impressed ai was with Reggie. Not having made the sale himself, but being an honest and responsible owner, when he heard of my dissatisfaction and complaint about the quality of the flooring, he immediately went to work to resolve the issue to my complete satisfaction.. Reggie also went well above and beyond anything I could have expected when he came to my house and help load all the flooring being returned, 850 sq. ft.into the semi trailer. AMAZING=-- What owner voluntarily comes out and loads up 7' to 14' long, 7" wide , 3/4" hardwood flooring for a customer. Floor Covering International will have ALL of my flooring business, as well as that of my daughters, forever!! Needless to say, whenever anyone asks me for a referral for a flooring company, Floor Coverings International ie the only one I'll recommend. Thanks again Reggie for all your help. Sincerely, Ken
Great job. Would recommend to anyone
Great quality product, wonderful customer service, very good installers, overall a great company to work with
Product is great for pets. No more urine smell! Service was god. Installers were excellent. They made sure subfloor is even prior to installing Luxury Vinyl flooring.
They walked us through multiple options that would meet our needs and told us the products that would not work. We had some harder situations to work around and they assured us they could handle them. The installers were excellent, talking through how they were going to handle all the situations. They were very professional. They cleaned as they worked through the job (which included tear out, new underlayment, and new flooring), and once they were done the whole site was cleaned very well. They were very careful in not damaging our trim and baseboards. They showed what mistakes were made in the previous install (done by another firm) and how they were doing it the correct way. They were very professional throughout. I would highly recommend them.
FCI is a great full stop shop. The selection is great, estimates are well thought out and detailed, the install crews are very precise and tidy. I've had two projects done and will be using FCI again.
Great product- very focused on customer satisfaction. Timely service.
Susan & Chuck Patterson
Quality of work
We had a very dificult time trying to get our basement floor covered with carpet. Our floor was the " floor from hell" with cracks all over and very uneven. After months of trying to employ two other companies, no one would do the job for us. Home Depot reccommended International Floors for us. This company came in and did the prep work on the floor and completed the floor with beautiful carpet that my husband and I are very pleased with. Thanks to this company my nightmare is over and we will employ them again for any other floor needed!!
Leona & Elvis Hodges
They did very good job on my floor we have warranty and they cleaning all looks great .
Everything is great, all the guys were very friendly! Love our carpet and flooring!!
Elaine & Jim Sciarroni
Great communication with Dean, thanks for helping us! Matt
You were able to get the tile I needed, and your customer service is top notch!
Nice looking floor. Good people to work with!
Great customer service!!!
Highly recommend their services, products & salesmanship.
Great service to detail
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