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Floor Coverings International Concord

Kreg, Reggie, & Bryan Keding

Floor Coverings International BBB Business Review

Welcome to Floor Coverings International Concord! We are the premier flooring company serving the greater Concord, CA area. We provide high quality design and installation services and carry the latest flooring products, including hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free in-home estimate and consultation today!



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Floor Coverings International of Concord, CA, recently earned the prestigious Diamond Certified award. This award is presented only to hardwood flooring contractors and other local service companies that rate “highest in quality” in a detailed customer satisfaction study of their customers served during the previous four-year period. Each qualifying company must also pass a license, insurance, complaint status, legal and credit rating. As a Diamond Certified company, Floor Coverings International is proud to be recognized for exceptional customer satisfaction and professionalism.

FCI Concord, CA flooring owners

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The Simple Path To New Flooring

(without leaving your couch!)

Engage.

Step 1
Schedule a Design Consultant to come to your house with our Mobile Showroom
Step 2
Select your flooring and get your room(s) measured
Step 3
Receive your proposal and review financing options
Step 4
Make your decision and order your flooring
Step 5
Your flooring arrives. Installation begins

Enjoy.

See What Our Customers Are Saying

The people we have worked with have been outstanding in knowledge, capability, and doing the job right..
Sally & David Morris
I was very pleased with the work, the workers, and the finished product! Good job!
George Gaskins
they were very friendly and helpful. The job was done professionally and to what I wanted. They offered to put in my sink which needed to be put together, and when it took more time, they took the time. Next summer I want to do my upstairs bathroom and I will be calling them.
Annette Benton
The service throughout the project was exemplary! Bryan Keding’s assistance was invaluable. He brought his mobile van to our house so we would have access to many different floor samples. His ideas and suggestions were very beneficial and helped me immensely in choosing which flooring to use. After the job was completed he followed up by coming back for a final walk-through to verify that I was satisfied with the job that been done. There was one small correction that needed to be made, and he promptly had workers return to fix it. Everyone who has seen it comments on how fantastic it looks, how well the color and pattern of the flooring goes with the rest of the room and what a fabulous job was done installing it. I would definitely recommend Floor Coverings Int’l in Concord for any job, regardless of how large or small the project may be.
Pamela Gordon
Great customer service, talented installers, very professional
Meghan & Matt Willman
There is a extensive supply of various products, the staff is always ready to accommodate the clients needs and willing to work with them.
Maria & Roberto Viscogliosi
We like the tile that we bought. It is perfect for our front porch. Bryan Keding was very helpful in our selection of the tile. He was very responsive and helpful for our needs. Yes, we would highly recommend Floor Coverings International Concord to others needing tile.
Nolan & Margaret Brewton
The people are great, the job was great also.
Robert Estes
The sale rep is who sold me on using Floor Coverings International his presentation was great. The person who install my hardwood floors was friendly and helpful. The crew also did a good job cleaning up when they finished the job.
LaTonia Johnson
Everything from the initial sales appointment to the final walk through. Everyone was very professional, courteous and they completed the work on the time frame I needed. The hardwood floor repairs matched perfectly.
Sandra Olson
We love FCI. Excellent work and the best customer service!
Cathy & Patrick Nagel
Excellent results, reasonable prices, knowledgeable and intelligent representatives, high-quality installers.
Debbie & Martin Rokeach
OUTSTANDING SERVICE-- Initially I found 7" wide flooring at the distributors showroom and had to purchase it through a vendor. I chose Floor Covering International because they are a local company and they had very good reviews. I contacted them and had one of their sales representative contact the distributor. They ordered what was supposed to be 7" white oak, select & better, rift & quartered. When it arrived it l discovered it wasn't what it was described as in the company computer, it was a lesser quality grade, not S&B. I contacted the distributor and was told to contact Reggie or Brian at the retailer as they would be instrumental in resolving his matter. I called and Reggie answered.When I informed him of what had happened. He immediately called the distributor and scheduled a meeting at my home the next morning with the distributors representative to inspect the flooring. Once they saw the material wasn't what I ordered they made arrangements to pick it all up 2 days later. I received a full refund form Reggie for the flooring, over $13,000.00. Reggie then worked with me to find a suitable replacement, a 5"white oak S&B, rift & quartered. Reggie ordered the flooring and it was deliver 3-days later. I can't express enough how impressed ai was with Reggie. Not having made the sale himself, but being an honest and responsible owner, when he heard of my dissatisfaction and complaint about the quality of the flooring, he immediately went to work to resolve the issue to my complete satisfaction.. Reggie also went well above and beyond anything I could have expected when he came to my house and help load all the flooring being returned, 850 sq. ft.into the semi trailer. AMAZING=-- What owner voluntarily comes out and loads up 7' to 14' long, 7" wide , 3/4" hardwood flooring for a customer. Floor Covering International will have ALL of my flooring business, as well as that of my daughters, forever!! Needless to say, whenever anyone asks me for a referral for a flooring company, Floor Coverings International ie the only one I'll recommend. Thanks again Reggie for all your help. Sincerely, Ken
Ken Butori
Great job. Would recommend to anyone
Heather Gass
Great quality product, wonderful customer service, very good installers, overall a great company to work with
Steve Clark
Product is great for pets. No more urine smell! Service was god. Installers were excellent. They made sure subfloor is even prior to installing Luxury Vinyl flooring.
Verna Vaughn
They walked us through multiple options that would meet our needs and told us the products that would not work. We had some harder situations to work around and they assured us they could handle them. The installers were excellent, talking through how they were going to handle all the situations. They were very professional. They cleaned as they worked through the job (which included tear out, new underlayment, and new flooring), and once they were done the whole site was cleaned very well. They were very careful in not damaging our trim and baseboards. They showed what mistakes were made in the previous install (done by another firm) and how they were doing it the correct way. They were very professional throughout. I would highly recommend them.
Brad McCullough
FCI is a great full stop shop. The selection is great, estimates are well thought out and detailed, the install crews are very precise and tidy. I've had two projects done and will be using FCI again.
Don Campbell
Great product- very focused on customer satisfaction. Timely service.
Susan & Chuck Patterson
Quality of work
Howard Bowles
Good work
Daniel Sanchez
We had a very dificult time trying to get our basement floor covered with carpet. Our floor was the " floor from hell" with cracks all over and very uneven. After months of trying to employ two other companies, no one would do the job for us. Home Depot reccommended International Floors for us. This company came in and did the prep work on the floor and completed the floor with beautiful carpet that my husband and I are very pleased with. Thanks to this company my nightmare is over and we will employ them again for any other floor needed!!
Leona & Elvis Hodges
They did very good job on my floor we have warranty and they cleaning all looks great .
Oswaldo Franchi
Everything is great, all the guys were very friendly! Love our carpet and flooring!!
Elaine & Jim Sciarroni
Great communication with Dean, thanks for helping us! Matt
Matt Westover
You were able to get the tile I needed, and your customer service is top notch!
Chere Duffy
Nice looking floor. Good people to work with!
Lynn Guidry
Great customer service!!!
Susan Sappington
Highly recommend their services, products & salesmanship.
Gabrielle Martinson
Great service to detail
Curtis Burton
The people are the best! From the sales person to office person to installers. All very engaging down to earth people. The sales person helped me make the right selection. My flooring is gorgeous. Better than I expected! Thank you!!!
Lena Padua
im very happy workers were great
Helen Johnson
The product is great (adura max luxury vinyl) but the service is even better. They stood behind the no change order promise as the estimate I saw was what I paid. This is despite the fact that my floor needed considerable leveling. They want you to be happy with the product and service. Floor coverings international Concord will do what they can to make the customer happy.
Jennifer & Jonathon Martin
Careful evaluation of the area to be covered before making a bid - including a discreet lifting of carpet to study subfloor. Wide selection of high quality laminates. Courteous efficient workmen.
Phyllis Brooks Schafer
interest in the customer's needs is high priority for your business!
Frank Zagone
Very nice team. Scheduling and execution took quite a bit longer than expected. And transition strips were not as represented.
Andrea Eichhorn
Bryan offered me the best price and good service. Guarantee same deal for next project.
Karen Ginn
Very professional and we are very happy with the work and you folks need to send photos you can use this if you can.jlwaterfield
James l Waterfield
Quality of product and workmanship, reliability of contractors, guarantee.
Kay Grace
Customer service is great. I had a problem and was guickly solved
Steven Clark
Very. Helpful meeting our needs
Joe and Merril Trebino
I liked the quick reply and scheduling. We liked the prices and quality of work.
Liz Rudkin
Very nice people and great service and was done fast and right job looked awesome and we are so happy
Stacy Birchmore
Fantastic service and great products! Thank you!
Geri Murphy
I like that you come to my home. The selection of materials was good.
Jennifer Kline
The flooring company contracted with to perform the services did an exceptional job on the flooring in both the kitchen and the main floor.
Carolyn Wade
I liked the efficiency of the process and the quality of materials
Joan Biella
Family owned business that delivers quality and selection like a larger retail floor store.
Dave & Kelly Buck
The carpet looks great. Asked for no seams and you can find any. Time will tell the real story on the carpet quality. Easy to work with service, had to wait for the carpet, but that understandable.
Pete Kearney
Excellent communication, fair price, kept to all plans, just great folks to work with.
Lesley Harris