Welcome to Floor Coverings International Concord! We are the premier flooring company serving the greater Concord, CA area. We provide high quality design and installation services and carry the latest flooring products, including hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free in-home estimate and consultation today!
Floor Coverings International of Concord, CA, recently earned the prestigious Diamond Certified award. This award is presented only to hardwood flooring contractors and other local service companies that rate “highest in quality” in a detailed customer satisfaction study of their customers served during the previous four-year period. Each qualifying company must also pass a license, insurance, complaint status, legal and credit rating. As a Diamond Certified company, Floor Coverings International is proud to be recognized for exceptional customer satisfaction and professionalism.
If you have decided to upgrade your flooring with the classy strength of new hardwood in your Walnut Creek home, you’ve won half the battle! Your next decision concerns the lay pattern: the physical arrangement of your hardwood flooring, plank [...]Read More
When personalizing their home, most people start with furniture and decor. Why not impart your creative spirit by starting with the floors? Floor Coverings International Concord has compiled some of our favorite ideas for unique, colorful, and elegant flooring options [...]Read More
Considering hardwood flooring for your Concord home? Hardwood is popular for many reasons: it’s visually appealing, resilient, long-lasting, and adds value to your home. Hardwood is also natural and biodegradable. Hardwood floors often last for a lifetime, if cared for [...]Read More
Everything from the initial sales appointment to the final walk through. Everyone was very professional, courteous and they completed the work on the time frame I needed. The hardwood floor repairs matched perfectly.
We love FCI. Excellent work and the best customer service!
Cathy & Patrick Nagel
Excellent results, reasonable prices, knowledgeable and intelligent representatives, high-quality installers.
Debbie & Martin Rokeach
OUTSTANDING SERVICE-- Initially I found 7" wide flooring at the distributors showroom and had to purchase it through a vendor. I chose Floor Covering International because they are a local company and they had very good reviews. I contacted them and had one of their sales representative contact the distributor. They ordered what was supposed to be 7" white oak, select & better, rift & quartered. When it arrived it l discovered it wasn't what it was described as in the company computer, it was a lesser quality grade, not S&B. I contacted the distributor and was told to contact Reggie or Brian at the retailer as they would be instrumental in resolving his matter. I called and Reggie answered.When I informed him of what had happened. He immediately called the distributor and scheduled a meeting at my home the next morning with the distributors representative to inspect the flooring. Once they saw the material wasn't what I ordered they made arrangements to pick it all up 2 days later. I received a full refund form Reggie for the flooring, over $13,000.00. Reggie then worked with me to find a suitable replacement, a 5"white oak S&B, rift & quartered. Reggie ordered the flooring and it was deliver 3-days later. I can't express enough how impressed ai was with Reggie. Not having made the sale himself, but being an honest and responsible owner, when he heard of my dissatisfaction and complaint about the quality of the flooring, he immediately went to work to resolve the issue to my complete satisfaction.. Reggie also went well above and beyond anything I could have expected when he came to my house and help load all the flooring being returned, 850 sq. ft.into the semi trailer. AMAZING=-- What owner voluntarily comes out and loads up 7' to 14' long, 7" wide , 3/4" hardwood flooring for a customer. Floor Covering International will have ALL of my flooring business, as well as that of my daughters, forever!! Needless to say, whenever anyone asks me for a referral for a flooring company, Floor Coverings International ie the only one I'll recommend. Thanks again Reggie for all your help. Sincerely, Ken
Great job. Would recommend to anyone
Great quality product, wonderful customer service, very good installers, overall a great company to work with
Product is great for pets. No more urine smell! Service was god. Installers were excellent. They made sure subfloor is even prior to installing Luxury Vinyl flooring.
They walked us through multiple options that would meet our needs and told us the products that would not work. We had some harder situations to work around and they assured us they could handle them. The installers were excellent, talking through how they were going to handle all the situations. They were very professional. They cleaned as they worked through the job (which included tear out, new underlayment, and new flooring), and once they were done the whole site was cleaned very well. They were very careful in not damaging our trim and baseboards. They showed what mistakes were made in the previous install (done by another firm) and how they were doing it the correct way. They were very professional throughout. I would highly recommend them.
FCI is a great full stop shop. The selection is great, estimates are well thought out and detailed, the install crews are very precise and tidy. I've had two projects done and will be using FCI again.
Great product- very focused on customer satisfaction. Timely service.
Susan & Chuck Patterson
Quality of work
We had a very dificult time trying to get our basement floor covered with carpet. Our floor was the " floor from hell" with cracks all over and very uneven. After months of trying to employ two other companies, no one would do the job for us. Home Depot reccommended International Floors for us. This company came in and did the prep work on the floor and completed the floor with beautiful carpet that my husband and I are very pleased with. Thanks to this company my nightmare is over and we will employ them again for any other floor needed!!
Leona & Elvis Hodges
They did very good job on my floor we have warranty and they cleaning all looks great .
Everything is great, all the guys were very friendly! Love our carpet and flooring!!
Elaine & Jim Sciarroni
Great communication with Dean, thanks for helping us! Matt
You were able to get the tile I needed, and your customer service is top notch!
Nice looking floor. Good people to work with!
Great customer service!!!
Highly recommend their services, products & salesmanship.
Great service to detail
The people are the best! From the sales person to office person to installers. All very engaging down to earth people. The sales person helped me make the right selection. My flooring is gorgeous. Better than I expected! Thank you!!!
im very happy workers were great
The product is great (adura max luxury vinyl) but the service is even better. They stood behind the no change order promise as the estimate I saw was what I paid. This is despite the fact that my floor needed considerable leveling. They want you to be happy with the product and service. Floor coverings international Concord will do what they can to make the customer happy.
Jennifer & Jonathon Martin
Careful evaluation of the area to be covered before making a bid - including a discreet lifting of carpet to study subfloor. Wide selection of high quality laminates. Courteous efficient workmen.
Phyllis Brooks Schafer
interest in the customer's needs is high priority for your business!
Very nice team. Scheduling and execution took quite a bit longer than expected. And transition strips were not as represented.
Bryan offered me the best price and good service. Guarantee same deal for next project.
Very professional and we are very happy with the work and you folks need to send photos you can use this if you can.jlwaterfield
James l Waterfield
Quality of product and workmanship, reliability of contractors, guarantee.
Customer service is great. I had a problem and was guickly solved
Very. Helpful meeting our needs
Joe and Merril Trebino
I liked the quick reply and scheduling. We liked the prices and quality of work.
Very nice people and great service and was done fast and right job looked awesome and we are so happy
Fantastic service and great products! Thank you!
I like that you come to my home. The selection of materials was good.
The flooring company contracted with to perform the services did an exceptional job on the flooring in both the kitchen and the main floor.
I liked the efficiency of the process and the quality of materials
Family owned business that delivers quality and selection like a larger retail floor store.
Dave & Kelly Buck
The carpet looks great. Asked for no seams and you can find any. Time will tell the real story on the carpet quality. Easy to work with service, had to wait for the carpet, but that understandable.
Excellent communication, fair price, kept to all plans, just great folks to work with.
Very professional and courteous. Response to questions or request promptly. I am very happy with the outcome.
FCI was one stop shopping since I was redoing the floors for my entire house and wanted 3 different floor coverings (hardwood, carpet and vinyl tiles). They were prompt, on time and accurate from the initial design phase through all the installations.
Easy to deal with, nice people.
Emil & Jim McCulloch
Everything was terrific, the tear down, installation and final product. The installers were very professional and courteous. Very pleased with the product and outcome❗️
Everything went as planned and the crew cleaned up nicely. Would definitely recommend the company
Beautiful selection; great service beginning to end.
Excellent customer service from start to end. Wonderful experienced installers who did an awesome job installing our hardwood floor.
FCI sells high quality products at reasonable prices for both the material and installation. We worked wth Christopher Harnden and he has excellent customer service and client support skills. He worked with us to understand our needs, including our tight timeline, and he ensured the project was completed to our satisfaction and within our budget. I love our new tile and carpet and I'd recommend FCI to my friends.
The work was done very quickly and looks beautiful. I also liked it that you named a price upfront and that was the price, period. No add-ons or changes later. Also, there was a small issue with the way our washing machine was reconnected (after having been moved so the floor beneath it could be redone) and you were very prompt, diligent, and pleasant about coming back and fixing it and did not act like we were a nuisance or that it was our problem to fix.
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